CK77 FAQ — Answers to All Your Questions

No. CK77 allows only one account per mobile number and per individual. If multiple accounts are detected, all of them will be suspended and any bonuses will be forfeited.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address — a reset link will be sent to you. Click the link and set a new password. The whole process takes less than 5 minutes.

First, make sure your mobile number is correct and your SIM is active. OTPs can take up to 2 minutes to arrive. If you don't receive one, click the "Resend" button. If it still doesn't come through, try refreshing the app or website. If the issue persists, use the email OTP option instead.

Five consecutive incorrect password attempts will temporarily lock your CK77 account, which unlocks automatically after 30 minutes. If your account is suspended for any other reason, email support@ck77-baji.com or reach out via live chat.

Yes, you can log in to your CK77 account across mobile, tablet, and computer. For security, we recommend using no more than 2 devices at a time. If you notice a login from an unrecognized device, change your password immediately.

Log in and click the "Deposit" button. Select your payment method (bKash, Nagad, or Rocket). Enter the amount — minimum ৳200 — then follow the instructions to complete the payment via mobile banking. Your balance is usually updated within 1–3 minutes.

The minimum deposit on CK77 is ৳200 and the maximum is ৳50,000 per day. VIP members have separate limits. There are no transaction fees on any payment method.

Log in to your account and go to the "Withdraw" section. Enter your bKash, Nagad, or Rocket number and the amount you wish to withdraw. The minimum withdrawal is ৳500. Once requested, funds are typically transferred to your mobile banking account within 5–15 minutes.

Withdrawals are typically processed within 5–15 minutes. During peak hours (match time), it may take slightly longer. If it's been more than 2 hours, contact us via live chat and provide your Transaction ID.

CK77 may request KYC verification for large withdrawals (generally ৳50,000 or above) or in cases of suspicious activity. This requires a photo of your NID or passport and is done solely to protect the security of your account.

Deposits and withdrawals on CK77 are completely fee-free — we don't charge anything on our end. However, your mobile banking operator (bKash, Nagad, or Rocket) may apply their own transaction fees as per their policies.

New to CK77? Make your first deposit after registering and you'll automatically receive a 100% welcome bonus of up to ৳10,000. For example, deposit ৳5,000 and get an extra ৳5,000 in bonus funds — giving you ৳10,000 to start with.

No, bonus funds cannot be withdrawn directly. To withdraw bonus money, you must first meet the specified wagering requirements. For full terms and conditions, Terms & Conditions View page.

Registered CK77 members receive a 10% cashback on their net losses at the end of each week. This is credited automatically to your account every Monday morning. To qualify, you must place at least ৳500 in bets during that week.

Refer a friend to CK77 using your referral code. Once they make their first deposit, you'll receive a ৳500 bonus — withdrawable immediately with no wagering requirements.

CK77's welcome bonus is valid for 30 days from the date of deposit. Cashback bonuses are valid for 7 days. Referral bonuses have no expiry. Any unused bonus expires once its validity period ends.

The minimum bet at CK77 is just ৳10, making it easy to enjoy betting on any budget. Maximum bet limits vary by event and market, and are displayed alongside each bet.

In CK77's live betting section, you can place bets on matches in real time as they unfold. Odds update every second based on match conditions, so review them carefully before placing — once you hit "Confirm", bets cannot be changed.

Once confirmed, bets generally cannot be cancelled. However, if a match is cancelled or abandoned, the full stake is refunded. Some markets offer a Cash Out option, letting you lock in a partial win before the match ends.

If a match is cancelled or abandoned, the full stake for all bets on that match is refunded. Refunds are typically credited to your account within 24 hours. For parlay bets, the cancelled match is calculated with odds of "1".

The odds displayed when you place a bet on CK77 are the ones that get confirmed. If the odds change at the moment of placing, the system will ask whether you'd like to accept the new odds. You can also go to Settings and enable "Auto-Accept Odds Changes".

A parlay bet combines multiple events into a single wager. If all your selections are correct, the odds are multiplied — meaning your potential payout is significantly higher. On CK77, simply add multiple events to your bet slip and the parlay option will appear automatically. You can include up to 12 events in a single parlay.

Two-Factor Authentication (2FA) adds an extra layer of security to your account. To enable it: go to Account Settings → Security → Activate 2FA. Each time you log in, you'll need to enter both your password and the OTP sent to your mobile. With 2FA enabled, even if someone knows your password, they won't be able to access your account.

Change your password immediately and log out of all devices. Then email support@ck77-baji.com or contact us via live chat. CK77 will investigate and take the necessary steps to secure your account.

Always log in exclusively at ck77-baji.com. Check your browser's URL bar — it must show "https://" and a padlock icon. CK77 will never ask for your password via SMS or WhatsApp. Instead of clicking unknown links, type the website address directly into your browser.

CK77 uses 256-bit SSL encryption — the same industry-leading security standard as banks. Your personal information, payment data, and betting history are fully encrypted at all times. CK77 never sells or shares your data with third parties.

Yes. You can temporarily or permanently close your account at any time. Responsible Gaming Do this from the page or submit a request to support. Be sure to withdraw any remaining balance before permanently closing your account.

CK77 App directly app page Download from there. Android users will need to download the APK file. Before downloading, enable "Install from Unknown Sources" in your phone's settings.

Start by closing the app and reopening it. If that doesn't help, restart your phone. Try clearing the app cache (Settings → Apps → CK77 → Clear Cache). If nothing works, uninstall the app and download a fresh copy.

Yes. Go to the app's Settings and customize your notifications to suit your preferences. You can keep only the important ones (such as wins and withdrawals) and turn the rest off. Alternatively, you can disable all CK77 notifications entirely from your phone's system settings.

You'll receive an automatic in-app notification whenever a new update is available. Or app page Download the latest version from. Always keeping the app updated ensures you get the newest features and bug fixes.

Go to "Responsible Gaming" under Account Settings. From there, set a daily, weekly, or monthly betting budget. Limits can be lowered at any time, but increasing them requires a 7-day waiting period.

Responsible Gaming Go to the page and select the "Take a Break" option. You can pause your account for anywhere between 24 hours and 30 days. Your balance remains safe throughout the break.

Age verification (18+) is carried out at the point of registration on CK77. For extra peace of mind, enable parental controls on your device, keep your password away from children, and use the PIN lock on the CK77 app.

Reach out via CK77's live chat or email — our support team will assist you with complete confidentiality. For long-term concerns, consider consulting the National Institute of Mental Health (NIMH) in Bangladesh. Seeking help is not a sign of weakness; it takes real courage.